Help centre

Support

Answers to the questions we get most. If yours isn't here, the contact page reaches a real person.

Bookings & payment

You confirm a departure with a 20% deposit; the balance is due 30 days before you fly. Card payments and zero-cost EMI arrive with a later release — for now, an expert confirms your hold by email.

Changes & cancellations

You can move your dates once for free up to 60 days before departure. See the cancellation policy for the full refund schedule.

Visas & documents

Each destination page lists the visa category, documents and processing time for an Indian passport, and we provide the confirmed itinerary and hotel bookings your application needs.

On your trip

You get a 24/7 support line for the whole trip. Emergency contact details are in your final travel pack.

Questions about this? Contact us.