Policies

Cancellation policy

How refunds work if you cancel. The schedule below applies to standard package departures; tailor-made trips can differ, and your confirmation states the exact terms.

Last updated Aug 1, 2026

Refund schedule

Third-party costs already incurred on your behalf (for example certain flights, permits or event tickets) are refunded only to the extent the supplier refunds us.

  • 45+ days before departure: full refund, less the non-refundable deposit.
  • 30–44 days: 50% of the package price refunded.
  • 15–29 days: 25% refunded.
  • 0–14 days or no-show: no refund.

Tailor-made trips

Tailor-made itineraries carry supplier terms that vary by destination. The exact schedule is shown on your quote before you pay.

If we cancel

If we cancel your departure, you receive a full refund of everything paid to us, or you can move to another departure or date at no charge.

Questions about this? Contact us.