Policies
Cancellation policy
How refunds work if you cancel. The schedule below applies to standard package departures; tailor-made trips can differ, and your confirmation states the exact terms.
Last updated Aug 1, 2026
Refund schedule
Third-party costs already incurred on your behalf (for example certain flights, permits or event tickets) are refunded only to the extent the supplier refunds us.
- •45+ days before departure: full refund, less the non-refundable deposit.
- •30–44 days: 50% of the package price refunded.
- •15–29 days: 25% refunded.
- •0–14 days or no-show: no refund.
Tailor-made trips
Tailor-made itineraries carry supplier terms that vary by destination. The exact schedule is shown on your quote before you pay.
If we cancel
If we cancel your departure, you receive a full refund of everything paid to us, or you can move to another departure or date at no charge.
Questions about this? Contact us.
